Live Telephone Service Representative Service.

Message/Call Delivery Options:

• Voice mail
• E-mail Text Messages
• WAV Voice Messages
• E-mail Voice Messages (eVoiceLink)
• Call Patching
• Cellular Phone
• Home/Work Phone
• Pager
• Fax 

Voice Mail Service with Telephone Service Representative Assistance.

This feature allows you to lower the cost of live service by automating the screening of calls with the option for the caller to speak to a live TSR if the call is urgent.  Your customized voice mail system can capture routine calls for later retrieval by your office and, if you prefer, the system can alert you that you have a message in your voice mail box.

Inbound telemarketing Services.

• Inbound Order Entry - Single Item or Catalogue
• Cross Sells - Up Sells
• Requests for Information - Brochure Requests
• Lead Capture - Answering FAQ's (Frequently Asked Questions)
• Customer Service - Help Desk
• Dealer Location Services